Home Today. Home for LIFE.

Senior LIFE is designed to help seniors live their best lives at home. With Senior LIFE, members are able to access the health and supportive services they need—and still have the independence they want.

Services

Each member of the Senior LIFE Program receives an individualized care plan that covers all medically necessary services, including the services listed below.

Physician and Nursing Services
Comprehensive medical and nursing care are benefits of the LIFE program. One of the many benefits of enrolling is that Senior LIFE provides all the members medical needs and supportive services 24 hours a day, 365 days a year. Our team provides and coordinates all medically necessary care for members. Upon enrollment, members and their family meet with the interdisciplinary team. This team will include physicians, nurses, social workers, rehabilitation therapists, and other providers. We work together to develop a care plan for each member that is individualized for his or her specific needs. This is a collaborative process that involves the member and their family. If a member’s needs change, the care plan changes to meet those needs.
In-Home Services

in-home services for seniors

At Senior LIFE, our goal is to help seniors live safely at home and in the community. We offer a unique alternative to nursing homes by providing and coordinating health-related and supportive services for our members. Members and their families work with the Senior LIFE team to create an individualized care plan which includes a variety of services.

We understand that caregivers need a helping hand. That’s why many of our services are available at the Senior LIFE Center and in the home, including:

Personal Care Services

personal care services

As part of Senior LIFE, we help members maintain independence by assisting with their personal hygiene. This may include in-home services that provide compassionate help with dressing, toileting, showering or bathing, grooming, and doing light housekeeping. These services can help members maintain a sense of dignity and self-confidence.

Pharmacy / Medications

Pharmacy and medication management are benefits of the LIFE program.

Many seniors take several medications to manage multiple health conditions. Taking those medications correctly is a key part of maintaining good health and avoiding unnecessary hospitalization.

Once a member enrolls in Senior LIFE, all medications are provided by Senior LIFE and all medication needs are managed by the program.

Senior LIFE also provides Medication Therapy Management. A trained Senior LIFE pharmacist will consult with members to answer questions about particular medications and to help members understand their medications more completely.

We understand that it can be difficult to manage medications when there are multiple prescriptions involved. Medications are provided to members in a way that is convenient and easy to understand. This includes:

  • The medications delivered directly to the home
  • Easy-to-use, presorted medication pouches that identify when to take meds
  • Instructions and information available in multiple languages

Rehabilitation

rehabilitation servicesAs we age, it can become more difficult to do a number of things—from walking to taking care of daily activities to speech. Rehabilitation is designed to help seniors overcome these challenges and get back to living their best lives.

Senior LIFE offers various types of therapy for members. Depending on members’ individual care plans, they may receive any of the three types or even all of them.

Occupational Therapy

This type of therapy helps members perform activities of daily life, which helps them stay self-sufficient. Occupational therapy could include exercises to practice walking or getting in or out of a chair or a bed.

Physical Therapy

This type of therapy helps members overcome challenges associated with the body and movement. Physical therapy could include exercise to improve strength and balance, massage therapies and thermal therapies. 

Speech/Language Therapy

This type of therapy helps members recover from issues related to speech, swallowing, and cognition (understanding).

Recreational Therapy

This type of therapy uses recreation and activity to help maintain and restore members' cognitive and motor functioning, while building confidence, coping skills and increasing socialization. 

 

We are committed to keeping members independent as long as possible. There are no limits on rehabilitation or the amount of therapy services a member can receive.

Transportation

Senior LIFE transportation

You have enough things to consider when it comes to your loved one’s health other than how you’ll get to his or her medical appointments. Senior LIFE takes care of that concern by providing dependable, safe senior transportation.

We will provide transportation to our members:

  • To and from the Senior LIFE Center
  • To and from all medical appointments coordinated by the care team
  • Emergency medical transportation

Senior LIFE takes care of members by providing dependable, safe, through-the-door transportation. 

Nutritional Counseling

Nutritional counseling and services are benefits of the LIFE program.

Our nutritional needs change as we age, and it can be hard to make sense of the changes. Senior LIFE helps members understand and manage those needs through nutritional counseling.

Our team is specially trained in the unique dietary needs of seniors. As part of that team, a registered dietitian provides members with nutritional counseling and diet planning, based on their individual needs and medical conditions––such as diabetes and hypertension.

Nutritional deficiencies are common among seniors. Our team of providers work together to address any deficiencies and make adjustments to diet accordingly.

When members visit the Senior LIFE Center, meals that meet their dietary needs are provided. 

Social Services

social services

In addition to caring for members’ health-related needs, Senior LIFE also provides help with emotional, family, and social issues. When members enroll, they are assigned a social worker who manages and coordinates their care.

Social workers are able to connect members with helpful resources within the community, as well as provide family support and individual counseling.

Palliative Care

Palliative care services

Caring for an aging loved one can be challenging at any time. When that loved one is dealing with a serious illness, caregivers may experience a range of emotions and need additional support.

Palliative care is a specialized type of medical care for those who are dealing with a serious illness.

We strive to help members stay healthy and active for as long as possible. But when a member has a life-limiting illness, the Senior LIFE team is trained in palliative care. The same Senior LIFE team that works with members every day will be there to help ease the transition to end of life care.

This care can be provided by the Senior LIFE team in many places, including the member’s home, a family member's home, a nursing facility, or the hospital.

VoiceFriend
We can all use reminders sometimes. That’s why Senior LIFE offers VoiceFriend. This free automated telephone message service is available to all Senior LIFE members. Through VoiceFriend, members can receive personalized messages or reminders at specific times of the day, chosen by members and their caregivers. These messages can remind members to take medications or notify them of upcoming physician appointments, among other things. Messages are customized to a member’s personal needs—and may feature the familiar voice of a caregiver or a system-generated voice. When the telephone rings, the member will hear a pre-recorded message.
Health and Wellness Center

Senior LIFE's health and wellness center is similar to a senior center but is much more. The health and wellness centers are staffed by doctors and nurses and other healthcare professionals. They're a warm and inviting place where LIFE members can socialize, receive hot meals, see the doctor, and receive therapies from your healthcare and personal services team.

Complete List of Services
  • Primary care
  • Preventive care
  • Emergency room care
  • Access to on-call emergency assistance from a doctor or nurse 24 hours a day, seven days a week
  • Behavioral health care and counseling
  • Medical specialists
  • Vision care - exams and glasses
  • Dental care - including dentures
  • Foot care - including podiatry care, diabetic shoes, and orthotics
  • Audiology - hearing tests and hearing aids
  • House calls
  • Home aides to help you with things like bathing, grooming, and dressing
  • Help doing laundry
  • Light housekeeping assistance
  • Help with groceries
  • In-home modifications
  • In-home medical equipment and supplies – things like walkers and wheelchairs, hospital beds, oxygen, diabetes testing supplies, bandages
  • Incontinence supplies
  • Meal services
  • Personal emergency notification and response systems
  • Transportation to doctors’ offices
  • Home health nurse
  • Hospital care
  • Medical procedures
  • Prescription drugs, including free home delivery
  • Medication management assistance
  • Physical therapy
  • Occupational therapy
  • Recreation therapy
  • Cognitive therapy
  • Speech therapy
  • Nutrition counseling
  • Medical imaging
  • Laboratory services
  • Skilled nursing facility care
  • Rehabilitation center care
  • Nursing home care
  • Free transportation

 

 

Comprehensive medical and nursing care are benefits of the LIFE program.

Benefits of the LIFE Program

Senior LIFE coordinates all Medicare and Medicaid Services

Once a person enrolls in Senior LIFE, all approved Medicare- and Medicaid-covered services are provided through the program. These services are designed to meet the health needs of members, but the benefits of the LIFE program don’t stop there. The LIFE program is designed to meet the medical, social and spiritual needs specific to each member.

Senior LIFE Provides Prescription Medication Coverage at No Cost

This means that members receive all medications, including those covered by Part D, through Senior LIFE. There’s no need to travel to outside pharmacies or deal with the headaches of insurance. There are no copays, no deductibles, and no cost for medications for any member of Senior LIFE.

Senior LIFE Supports Family Caregivers

We understand that being a caregiver is full of challenges. You likely have questions, worries, and fears about how to best care for your loved one. Senior LIFE helps to alleviate those fears. We partner with caregivers to provide quality care for their loved ones and give much-needed help, support, and peace of mind. 

Senior LIFE Provides Person-Centered Care

Health is personal. That’s why when it comes to making decisions about a member’s care, members and their caregivers are always involved. Our team meets face-to-face with members at the local LIFE center to help determine a plan that best meets their individual needs. Every aspect of their care is personalized and the care plan changes as the member’s needs change. 

Senior LIFE Emphasizes Prevention

Our primary goal is to help members live independently in the community for as long as possible. To make that possible, we focus on preventive care, including regular medical checkups and screenings.

Senior LIFE Provides Transportation

Whether a member needs transportation to the Senior LIFE Center or to other medical appointments within the community, free transportation is available. Senior LIFE provides ‘through-the-door’ transportation to the LIFE Center, to all medical appointments, and across all healthcare settings. Our trained transportation team ensures that members make it safely to each destination.

All services with the exception of emergency care are provided and/or coordinated by Senior LIFE and must be approved. Participants may be responsible for the cost of any unauthorized services used outside the network with the exception of emergency care.

Better Outcomes for Seniors

Because aging comes with challenges, it can sometimes seem like a nursing home or assisted living facility is the only option. Senior LIFE offers a different solution—one with clear benefits.

  1. LIFE members spend fewer days in the hospital and in nursing homes.3 We help members stay at home longer through a combination of in-home care and Senior LIFE Center services.
  2. LIFE members are more likely to maintain their physical function.2
  3. LIFE members are more likely to report satisfaction with life and a higher quality of life than those in other programs.5
  4. LIFE members rarely unenroll from the program, which generally means they are satisfied with the care they are receiving.1, 4
  5. Senior LIFE is a recognized provider under Medicare and Medicaid and is an authorized option under Community HealthChoices.

All services with the exception of emergency care are provided and/or coordinated by Senior LIFE and must be approved. Participants may be responsible for the cost of any unauthorized services used outside the network with the exception of emergency care.

To get started with Senior LIFE, call the location nearest you or 1-877-998-LIFE  (5433).

Sources

  1. Kunz E, Shannon K. PACE: Managed care for the frail elderly. The American Journal of Managed Care 2:301-304, 1996.
  2. Mancuso D, Yamashiro G, Felver B. PACE: An Evaluation. Olympia WA: Washington State Department of Social and Health Services, Research and Data Analysis Division, June 29, 2005.
  3. Chatterji, P., Burstein, N.R., Kidder, D., White, A. 1998. Evaluation of the Program of All-Inclusive Care for the Elderly (PACE) Demonstration: The Impact of PACE on Participant Outcomes. Cambridge, Mass.: Abt Associates.
  4. Temkin-Greener H, Rong N, Mukamel DB. Predicting place of death in the program for all-inclusive care for the elderly (PACE): Participant vs. program characteristics. Journal of the American Geriatrics Society 50:125-135, 2002.
  5. White, A.J. 1998. Evaluation of the Program of All-inclusive care for the elderly (PACE) demonstration: The effect of PACE on costs to Medicare: A Comparison of Medicare capitation rates to projected costs in the absence of PACE. Cambridge, Mass.: Abt Associates.

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